FAQ
Welcome to the FAQ
In this area of our site, you will find the answers to the frequently asked questions, as well as answers to How do I and Did you know questions. Please feel free to post a comment on any Q&A.
Categories summary
Here is a list of the top categories and their sub-categories. Select a category to see the Q&As within.
| Category | Q&A | Last Q&A published |
 iBurst
iBurst is the technology used by iZZinet Sdn Bhd for supplying the wireless broadband services to our customers. |
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Broadband
Description of broadband services |
3 | How does the speed test work? |
Last published Q&A
Here is a list of the last Q&As that were published.
Firstly, you select your ISP (such as Izzinet) and broadband plan from your service provider. With Izzinet, it is a choice of using the UTC, UTU and UTD radio modem.
The test (http://speedtest.izzi.com.my) performs a very small download and upload tests to estimate the speed of your connection. That way, traffic for normal users are minimally affected.
Note: Depending on how busy the internet is at the time, there can be a fair degree of variance of the results that you get from this speed test even when you run several tests back to back. You may wish to run the speed test a few times and average out the results to get a more accurate reading.
The test (http://speedtest.izzi.com.my) performs a very small download and upload tests to estimate the speed of your connection. That way, traffic for normal users are minimally affected.
Note: Depending on how busy the internet is at the time, there can be a fair degree of variance of the results that you get from this speed test even when you run several tests back to back. You may wish to run the speed test a few times and average out the results to get a more accurate reading.
This is because broadband speed is affected by the variables outlined above, ISPs are unable to guarantee a certain speed. So they are allowed to quote the broadband speed as the maximum possible speed. Hence the term "best effort".
This does get a bit technical for the average person but we will try and make it easy to understand.
1. Depending on what service plan you have subscribed, that will affect the download and upload speed. With Izzinet, there is only one quoted maximum speed which is 1 Mbps.
2. The number of users sharing the basestation covering your area. The more people using that basestation, the more data they're trying to move, the slower it becomes. Think of it like a motorway - at 5am when the roads are empty, you can drive along at a good pace, but at 5pm when everyone wants to use the road - gridlock. The same happens with broadband.
3. The amount of traffic at a website and the amount of traffic with that ISP. The same slowing-down process happens at websites. If everyone tries to access one website at the same time, the webserver can't handle the demand and sometimes the website will not be accessible ('crash'). If you're surfing the web, some websites of the same size will load faster than others because they're not so busy.
4. Your computer setup. If you have an old computer and/or it's setup inefficiently this can slow things down e.g you only have a tiny amount of free memory and your computer is forced to use your hard disk to store temporary data which slows things down significantly.
1. Depending on what service plan you have subscribed, that will affect the download and upload speed. With Izzinet, there is only one quoted maximum speed which is 1 Mbps.
2. The number of users sharing the basestation covering your area. The more people using that basestation, the more data they're trying to move, the slower it becomes. Think of it like a motorway - at 5am when the roads are empty, you can drive along at a good pace, but at 5pm when everyone wants to use the road - gridlock. The same happens with broadband.
3. The amount of traffic at a website and the amount of traffic with that ISP. The same slowing-down process happens at websites. If everyone tries to access one website at the same time, the webserver can't handle the demand and sometimes the website will not be accessible ('crash'). If you're surfing the web, some websites of the same size will load faster than others because they're not so busy.
4. Your computer setup. If you have an old computer and/or it's setup inefficiently this can slow things down e.g you only have a tiny amount of free memory and your computer is forced to use your hard disk to store temporary data which slows things down significantly.
